IT Support Engineer Atlassian (x/w/m)

Atlassian Support Engineer

Fully remote anywhere in the EU

Salary – up to €75,000

Consultant required to join a dedicated Atlassian Solutions partner which develops tailor-made adaptive solutions. Tools covered: Jira Software/Core, Jira Service Desk, Confluence, and Bitbucket.

The consultant must have demonstrable experience in Jira, and Confluence, ideally coming from an agile methodical background i.e Scrum Master, Kanban.

Package

Up to €75,000

30 days of holiday

Fully remote

Flexible working hours

Pension scheme

BahnCard 25 discounts

Laptop, mobile, and home office equipment provided

Atlassian Support Engineer role

• Service management: 1st and 2nd level support
• Tasks such as: service design, service transition (change request management, service operations, reporting
• Focus: Support and configuration for Atlassian Toolstack (Jira, Confluence)
• Optimization of service processes (incident/change/problem management)
• Forwarding of more complex topics to 2^nd and 3^rd-level support

Atlassian Support Engineer Requirements

• Competent in the configuration of Jira, Jira Service Management, or Confluence
• Strong communications skills in both German and English

This position caters to an experienced Support Engineer skilled in Jira Service Management / Confluence, looking to work with an Atlassian Software Solutions partner.

We look forward to hearing from you!