Dynamics 365 Support Engineer
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sector
Software & IT
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location
Knowlhill
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salary
£45,000
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type
Permanent
Dynamics 365 Support Engineer / MS Dynamics 365 Application Engineer / Application Support Engineer required to join a global organisation.
The Dynamics 365 Support Engineer / MS Dynamics 365 Application Engineer / Application Support Engineer will be responsible for all technical issues related to Microsoft Dynamics 365.
This is a hybrid position where you are in the office 3 days per week.
Package
£40,000 - £45,000 DOE
Bonus
35 hours per week
Generous pension scheme
25 days holiday
Excellent progression
Free parking
Hybrid working 3 days in the office
Role:
- Providing technical support and troubleshooting assistance for Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) solutions.
- Serving as the go-to expert for all technical inquiries related to Dynamics 365, offering timely and effective solutions.
- Collaborating closely with internal stakeholders and development teams to implement changes efficiently and accurately, fostering a culture of teamwork and innovation.
- Providing comprehensive training and guidance to end users.
- Supporting integration processes to uphold the highest standards, ensuring seamless functionality across systems.
- Vigilantly monitoring the performance and security of all Dynamics 365 applications
- Investigate, diagnose, and analyse reported issues and errors within the Dynamics 365 applications
- Assist with configuration changes, customization requests, and system enhancements within Dynamics 365 CE and FP&O
- Reporting to the IT Manager
- Hybrid working, 3 days office based in Milton Keynes
Dynamics 365 Support Engineer / MS Dynamics 365 Application Engineer / Application Support Engineer requirements:
- Related qualification in Computer Science, Information Technology or similar
- Previous experience in providing technical support and assistance for Microsoft Dynamics 365
- Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) would be beneficial.
- This is a hybrid position where you are in the office 3 days per week in Milton Keynes