Service Coordinator / Engineering Coordinator / Service Administrator required to join a global leading engineering manufacturer.
The Service Coordinator / Engineering Coordinator / Service Administrator shall be office based near Harlow, Responsible for planning and scheduling the Field Service Engineers' work, providing service support across a range of Compressed Air Systems, including air compressors, air dryers, pneumatic systems, and control panels. Full product training provided.
The successful Service Coordinator / Engineering Coordinator / Service Administrator will ideally have experience working in a coordinator, scheduling, or similar customer service role in engineering. Full product training provided.
Package
- £30,000-£35,000 depending on experience
- Pension
- Additional Benefits
- 25 days holiday including Bank Holidays
Service Coordinator / Engineering Coordinator / Service Administrator Role
- Coordinate the work, assignments, and scheduling of the Service Engineers and the profitability of the Service Department.
- Contacting customers over the phone to book work and plan for engineers.
- Manage on call rotas and coordinate annual leave for the Engineering team.
- Coordinate subcontractor works, raising purchase orders and managing scheduling with both customer and supplier
- Provide updates to clients on work progress and timings.
- Must be able to commute to the office near Harlow.
Service Coordinator / Engineering Coordinator / Service Administrator Requirements
- Experience working in coordinating, scheduling, service support or similar customer service role within engineering.
- The ability to maintain good professional working relationships with existing and new customers.
- Proven experience as a Service Coordinator, Sales Coordinator, Service & Sales Coordinator, Technical Engineer, Sales Administrator or similar.
- Experience using Protean Oracle, simPRO, SAP, or similar systems would be advantageous.
- IT Literate on word and Excel.
- Must be able to commute to the office near Harlow.