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Service Manager

  • sector

    UK Recruitment

  • location

    Cardiff

  • type

    Permanent

consultant

Lewis Mason

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Service Manager / Service Operations Manager / Engineering Manager is required to join a world-leading HVAC Solutions provider.

This Service Manager / Service Operations Manager / Engineering Manager will lead and manage a team of service engineers and admin staff, coordinate schedules, planned maintenance, emergency call-outs, along with ensuring EHS protocols are met within HVAC service space, either smoke ventilation, M&E Building Services or facilities management.

The Service Manager / Service Operations Manager / Engineering Manager is required to have service management experience within smoke ventilation, M&E Building Services or facilities management sectors.

Package

  • £50,000-£60,000
  • Group Pension
  • Car allowance
  • 24 days annual leave, excluding bank holidays

Service Manager / Service Operations Manager / Engineering Manager Role

  • Responsible for leading and managing a team of service engineers and admin staff
  • Coordinate schedules, planned maintenance, emergency call-outs, along with ensuring EHS protocols are met within HVAC service space, either smoke ventilation, M&E Building Services or facilities management.
  • Manage internal workflows, documentation and reporting systems
  • Conduct team meetings, performance reviews and training initiatives
  • Able to commute to the office in Cardiff

Service Manager / Service Operations Manager / Engineering Manager Requirements

  • Experience as a Service Manager, Service Operations Manager,  Field Service Manager, Engineering Manager, Service Leader, Service Support Manager, Service Centre Manager, Operations Support Manager, Technical Service Manager or similar within smoke ventilation, M&E Building Services or facilities management sectors.
  • Experience managing Field Service Engineers and / or managing operations within engineering
  • Experience in service management within engineering and a deep understanding of engineering principles and service operations to lead the service department
  • Familiarity with M&E Building Services, facilities management or smoke ventilation sectors
  • Able to commute to the office in Cardiff
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