Applications Engineer / Inside Sales Engineer / Technical Support Engineer required to join a growing industrial equipment manufacturer based in Wrentham, MA, supporting technical sales and customer applications across pumps, valves, rotating equipment, and fluid power systems.
This is a technical, office-based role for someone with a degree in engineering or hands-on mechanical experience. You’ll provide application support, prepare quotes, and coordinate service and repair work, while focusing on solving complex problems in industrial equipment.
Ideal for someone who enjoys combining engineering know-how with commercial coordination in a fast-paced team environment.
Package:
- Salary: $70,000 - $80,000 + bonus
- 401(k)
- PTO
- Long-term technical and commercial development opportunities
Applications Engineer / Inside Sales Engineer / Technical Support Engineer Role:
- Work with customers and external sales teams to assess application needs and specify the correct pump or equipment solutions.
- Provide pre-sale technical support and collaborate with inside sales to prepare detailed, accurate quotations.
- Coordinate technical input for service and repair jobs, working with customers and internal teams to define scope and schedule.
- Generate and review repair analysis reports and communicate results to customers.
- Ensure all technical documentation and proposals are complete, accurate, and submitted in a timely manner.
- Support troubleshooting and resolution of technical barriers to order completion.
- Maintain clear communication with customers and internal departments on project status and technical updates.
Applications Engineer / Inside Sales Engineer / Technical Support Engineer Requirements:
- BS in Engineering (Mechanical, Industrial, or related field) or time-served experience in a technical role.
- Background in pumps, valves, rotating equipment, or fluid power systems preferred, including products like hydraulic pumps, gearboxes, motors, actuators, compressors, centrifugal pumps, positive displacement pumps, and industrial filtration systems.
- Strong understanding of industrial equipment and application principles.
- Ability to read blueprints, schematics, and technical drawings.
- Proficient in MS Office, with experience using CRM, ERP systems, and ideally AutoCAD or similar software.
- Strong problem-solving skills, attention to detail, and ability to communicate clearly with technical and non-technical stakeholders.
- Role based in Wrentham, MA, with travel to the Boston area as needed.